If you have already registered for MDExchange, why not check now if other Clinicians in your network are registered and send them a test message?

Click HERE to find out how...

MDExchange

MDExchange is a new feature in MD3 (from MD3.7 onwards) that allows doctors to create correspondence using the Medical Director Letter Writer module and send it via Secure Message Transport to other MDExchange users that are identified by searching the MDExchange online directory.

MDExchange messaging functionality is available to all registered subscribers of MD3 who have successfully completed the MDExchange Registration Wizard.

Registering for MDExchange:

The registration process requires the subscriber to have an active internet connection and takes a couple of minutes to complete via the MDExchange Registration Wizard. Available via Tools > MDExchange > Registration Wizard.

The wizard will quickly and easily guide you through the registration process and will finish by advising that your registration has been successful.

Sending correspondence using MDExchange:

Following successful registration with MDExchange, you can begin corresponding with other MDExchange users via the Medical Director Letter Writer module. Send a message by selecting File > Send via MDExchange.

This will display the "Send via MDExchange" window. From here a user can search the MDExchange online directory, identify other MDExchange participants and add them to their local address book.

When the item of correspondence has been sent to another MDExchange user, a copy of this will be stored in the Letters tab in Medical Director as per current functionality, and a record of the transaction will also be stored in the new MDExchange tab.

The "MDExchange" tab details whom the item of correspondence was sent to, who it was from, the date/time it was sent and the user who actually sent it, for example the Practice Manager.

This tab also details the status of the item of correspondence, that is, whether the transaction was successful, if it has been received and read and so forth. From this tab it is also possible to view the item of correspondence, edit it if required and then re-send.

Receiving correspondence using MDExchange:

Correspondence sent to a user via MDExchange will be delivered to the existing Medical Director Holding File (F5) and will appear with the words "MDExchange" against it in the "Provider" column.

Double clicking on an "MDExchange" record will open the item of correspondence and allow the user to action it using the No action required, Return urgently and Discuss result buttons.

Performing an action on MDExchange correspondence received via the "Holding File" will add the message to the relevant patient’s "Letters" tab and also trigger for a "Read" acknowledgement status to be sent to the sender.