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You will find FAQ (Frequently Asked Questions), downloads and other product information under the product sections. You can also find support information and Forums at www.hcn.com.au/forums/
Available 24 hours a day with options to submit a support request on-line.
Click on the support page, fill in a few details and you will receive confirmation within minutes. You can specify your preferred contact method - phone, fax or email and a preferred callback time. Web calls are treated with the same priority as phone calls.
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Quick Reference Phone Support |
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Medical Director: |
1300 788 802 |
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PracSoft GP: |
1300 788 802 |
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Specialist Products: |
1300 300 161 |
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Knowledge Resources: |
1800 643 850 |
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Call the toll-free line and select from the options. If a Support Specialist is available you will be connected immediately, otherwise the first available operator will respond after your details have been logged in our Customer Service system. You can also leave a voice mail if the problem is non-critical.
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